 
State Farm® Insurance Agent Carrie Welch
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremy Palmer
October 27, 2025
"Great service. Quote was 1/3 of what I got from Progressive."
Rajesh Reddy Challa
October 24, 2025
"DavidB helped me get the new insurance policy. was patient and promptly provided required quotes and explained the coverage details. everything on phone , no hassles."
"Thank you for your kind words! We're glad to hear that David was prepared, attentive, and provided thorough follow-up to your questions. We appreciate your feedback and look forward to serving you again!"
Mark Matson
October 24, 2025
"David was prepared, attentive and followed up with answers to my questions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Teri Martin
October 24, 2025
"This was a review of all of the insurance policies we have. All of questions were answered, and no changes were made."
"Thank you for taking the time to review your insurance policies with us. We're glad we could answer all of your questions and provide clarity, even though no changes were needed at this time. Please don’t hesitate to reach out if you have any further questions or need assistance in the future!"
Al Malek
October 17, 2025
"We have been with State Farm for more than 35 years and with Carrie Welch Agency in the last 10+ years. Their services are beyond excellent. Recently Ms. Jodie Anglin of Welch’s office had conference with us to review our policies and help us to improve coverage as well as premium. She is really great with great knowledge and we appreciate her support. Thank you Carrie and Thank you Jodie! Al"
"Thank you so much for your kind and thoughtful review! We are truly honored to have had the privilege of serving you and especially grateful for your loyalty to the Carrie Welch Agency these past 10+ years. It’s wonderful to hear that Jodie provided you with excellent service and valuable guidance in reviewing and improving your coverage. "
Vikki Tang
October 16, 2025
"Our existing insurance provider wanted a 32% increase for our home/auto insurance renewal, so it was clearly time for me to shop around. I reached out to Carrie Welch because of the number of awesome reviews, and I can understand why. We worked specifically with Kelly Oates who is probably the most diligent insurance agent I've ever worked with. Prior to this, I had called another agency, who took over a week to get back to me with a very high quote, so when Kelly told me he could get me something shortly, I expected at least a couple of days. Nope, try a couple of hours. I was so impressed with his speed, precision, and diligence. We went back and forth on coverage, as we wanted to make sure we had apples to apples coverage with our existing provider. The good news is Kelly was able to keep our home insurance flat (i.e., without the 32% increase) and at the same time cut our auto insurance bill in half. Still, the most impressive thing to me is Kelly's diligence throughout the whole process. Every time I reached out, he gave me a response within the hour - simply amazing customer service!"
"Thank you so much for sharing your positive experience! We're thrilled to hear that Kelly was able to provide you with prompt, diligent service and help you secure better coverage at a more affordable rate. It's wonderful that Kelly could keep your home insurance costs flat while significantly reducing your auto insurance bill. We appreciate your trust in Carrie Welch and our team, and we're committed to continuing to deliver excellent customer service. If you ever need assistance in the future, please don't hesitate to reach out!"
Suzanne Zwigart
October 1, 2025
"Carrie was so very helpful and patient in answering my questions about my grandson's policy. The policy was purchased to help with his college expenses and now as a Freshman at Texas Tech in Lubbock, he needs the monies. Thank you so very much!!"
"Thank you so much for your kind words! We're delighted to hear that Carrie was able to assist you and provide the support you needed regarding your grandson’s policy. It's wonderful to know that the policy is helping with his college expenses as he starts his journey at Texas Tech. We wish him all the best in his freshman year and beyond! Please don’t hesitate to reach out if you need any further assistance."
Frank Poczatek
September 29, 2025
"I started with Dominique Hill in my process of changing insurance companies and when he went out of town David Brown picked up seamlessly where Dominique left off. Very good experience and very professional particularly when I was purchasing insurance in 2 states. The communication between the two offices was great."
"Thank you so much for sharing your positive experience! We're delighted to hear that Dominique Hill and David Brown provided seamless support and professional service throughout your insurance process, especially managing coverage in two states. We appreciate your kind words about the communication between our offices and look forward to continuing to assist you with your insurance needs!"
Ian Omar
September 25, 2025
"I’ve had an excellent experience with Carrie Welsh State Farm. Their customer service is always professional, friendly, and quick to respond whenever I’ve had questions. The claims process was smooth and stress-free, and they made sure I understood every step along the way. I also appreciate their fair pricing and the fact that they go above and beyond to ensure I’m getting the right coverage for my needs. It feels good knowing I can rely on them for both everyday support and in unexpected situations. I highly recommend Carrie Welsh State Farm to anyone looking for reliable and trustworthy auto and property insurance."
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that your experience with Carrie Welsh State Farm has been excellent. Providing professional, friendly, and timely customer service is very important to us, and we’re glad it made a positive difference for you. It’s great to know the claims process was smooth and that we could help you feel confident about your coverage every step of the way. Your recommendation means a lot, and we’re always here to support you with your insurance needs—both everyday and unexpected. Thanks again for choosing Carrie Welsh State Farm!"
Judith Elsea
September 24, 2025
"I need to show proof of car insurance for a new car I’m picking up tomorrow and wow, was Kelly on it! I think she sent what I needed within maybe 10 minutes of my email. Excellent service!"
"Thank you so much for your kind words! We’re thrilled to hear that Kelly was able to assist you quickly and efficiently. Providing excellent service is our top priority, and it’s wonderful to know we made your car pickup process smoother. If you need anything else, don’t hesitate to reach out!"
Jon Hornaday
August 30, 2025
"Jodie did her usual great job in reviewing our homeowners, auto and umbrella policies, as well as answering questions I had about the coverage and any need to make changes. I have worked with her for many years and it’s a major reason I continue to stay with State Farm. Thanks Jodie."
"Thank you so much for your kind words and continued trust over the years! We’re thrilled to hear that Jodie’s thorough reviews and support have made a positive difference for you. We’re committed to providing the best service and coverage to meet your needs, and it’s wonderful to know that Jodie has been a key part of your experience with State Farm. Please don’t hesitate to reach out if you have any questions or need assistance in the future!"
Stacy Harrington
August 28, 2025
"Moving back to Austin, it was incredibly simple to set up my policies. I was a very long-time customer before I moved away and am glad to be back. I worked with David on Carrie’s team, and he was super fast responding to every need and went out of his way to be friendly and make sure everything was perfect."
"Thank you so much for your kind words and for being a loyal customer! We’re thrilled to have you back in Austin and to hear that David and Carrie’s team made the process smooth and enjoyable. We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
T D
August 22, 2025
"I am very satisfied with my experience at Carrie Welch State Farm agency. The team provides excellent customer service and works in a very professional manner"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michael Hunt
August 15, 2025
"I recently went in for a review of our coverages and met with Jodie. Review went well with suggestions from Jodie about changes to consider. She also checked to see if our coverages were included in our trust."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mariska Berkley
August 15, 2025
"I have worked with Carrie Welch and her team in the past, and it was always a positive experience. Today, I decided to return back to her office and was helped by Kelly. He was very efficient, excellent communicator, gave me the exact coverage that another agent could not get for me at a very competitive rate, and it was done within one business day. He even rushed to our home during his lunch break to take the required pictures for the underwriter. In coming back to this agency, it has made me realize how much better this group is than others in the area."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Desiree Krummenacher
August 1, 2025
"Kelly was super helpful – She was very responsive to a question I had and letting me know the details about a particular policy. She was also super quick to get the policy written for me right away. Appreciate the excellent service."
"Thank you so much for your kind words! We're thrilled to hear that Kelly was able to assist you promptly and provide the information you needed. We appreciate your recognition and look forward to helping you again in the future!"
Rob deCardenas
July 30, 2025
"It was a pleasure working with David Brown on all my insurance needs. He was very informative, prompt, and listened to my concerns. I would highly recommend him."
"Thank you so much for your kind words! We're thrilled to hear that David provided you with informative and attentive service. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
Ken Hosch
July 29, 2025
"Kelly was very responsive and quick and to help me out with updating my insurance."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marylee Zurick
July 28, 2025
"Jodie Anglin is a fantastic agent! She is quickly available and can handle all your policy needs from home and car to life insurance, umbrella and even golf cart insurance. Her years of experience and breath of knowledge will help you now matter what you need."
"Thank you so much for your wonderful review! We're thrilled to hear that Jodie’s expertise and responsiveness made such a positive impact. She truly is dedicated to providing comprehensive support for all insurance needs. We appreciate your trust and look forward to continuing to serve you!"
Shawn Hartsock
July 24, 2025
"I needed to move one of my cars State Farm policy to Texas, The team gave fast and competent service. A real seamless experience!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Savannah Shelton Bond
July 23, 2025
"David did a great job helping walk us through a good policy for us. Highly recommend"
"Thank you so much for your kind words! We're thrilled to hear that David was able to help you find the right policy. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
Austin Jarvis
July 16, 2025
"Kelly was great, I needed to make a quick update to my auto policy for a new car and Kelly walked me through the information needed and helped me get everything in order within the hour. I appreciated him calling and emailing me updates and made the changes a breeze!"
"Thank you for sharing your experience! We're so glad to hear that Kelly was able to assist you quickly and efficiently with your auto policy update. Providing timely updates and making the process easy for you is exactly what we strive for. We appreciate your feedback and look forward to helping you again in the future!"
Steve Gilbert
July 16, 2025
"Always had a good experience with this team, particularly with David Brown. Very forthcoming and transparent - has gone above and beyond to provide me with resources and information."
"Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had a great experience with our team, especially with David Brown. We pride ourselves on being transparent and going the extra mile to support our clients. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!"
Lambe
July 10, 2025
"I can’t say Thank You enough to Jodie Anglin, at the State Farm Office of Carrie Welch, for going above and beyond to provide incredible customer support, not just once, but three times in less then a month . In the span of three weeks, I needed a full window shield replacement, had a rental car claim, & updating my Home Owners Insurance. Jodie went out of her way to help, not only filing my claim on my behalf but then she spent a huge amount of time answering my questions and walking me through each step of the process!!! Thanxxx U Jodie , am a very , very Happy State Farm customer!!!!"
"Thank you so much for sharing your experience, Lambe! I’m thrilled to hear that Denise went above and beyond to make sure the situation was handled, even with the challenges. Her dedication to making sure things were sorted out truly shines. And I’m equally glad Morgan made your car insurance update seamless and stress-free. Our team takes pride in providing fast, efficient, and outstanding service, and it means the world to know that we’ve met your expectations. Thank you for your kind words and support! – Carrie"
Keri Lemmond, MD
July 10, 2025
"David B. provided excellent customer service regarding adjusting my current policies to best fit my family’s needs. He was very engaging, informative and efficient. I look forward to continuing my lifelong relationship with State Farm for many years to come. Thank you."
"Thank you so much for your kind words! We're thrilled to hear that David provided excellent service and helped tailor your policies to fit your family’s needs. Building lifelong relationships with our customers is very important to us, and we look forward to supporting you for many years to come. If you ever need anything, don’t hesitate to reach out!"