State Farm® Insurance Agent Carrie Welch

"A big thank to Mr. Kelly ( Sorry if im spelling it wrong ). Mr. Kelly thanks for your time and patience appreciate your professionalism. And lots of love to your dog."

"Mr. Oates was very knowledgeable and professional. I appreciate the time he took to walk me through coverage and pricing. Happy to be back with State Farm!"

"Mr. Oates was very knowledgeable and professional. I appreciate the time he took to walk me through coverage and pricing. Happy to be back with State Farm!"

"Insurance can be a neccessary evil at times. These staff helped me optimize all of my problems. very friendly and very encouraging."

"Excellent service! Thanks Carrie, David, and Leah"

"Carrie Welch and her excellent team are right there when I need something. They always pick up and always have the answers!"

"Domonique did a great job explaining our policies. He was responsive to my calls and answers to my questions. He was filling in for Jodie and did a great job. Thank you, Lee and Georgia"

"I've been a loyal State Farm customer with Carrie Welch for years.

Today, I had a question on my premiums and Leah was fantastic, addressed my concerns, followed up with specific details within minutes and made sure to use small words so even I could understand."

"It’s very nice to talk to and very quick to get resolution with my questions."

"Kelly Oates was very helpful insuring our new home in Austin - since we are currently out of state and haven’t owned in Texas before, he patiently explained different coverage options and was very responsive to questions. He responded quickly to our tight closing deadline - we will be using him for our future insurance needs as well."

"I can't thank my dad, Kelly Oates at State Farm Insurance, enough for everything he did to help me. He went above and beyond to get me new coverage the very same day. Since he already knew my previous plan, he took the time to find an even better option that fit my needs perfectly.

What impressed me most was his patience and professionalism. He explained everything clearly, answered all of my questions thoroughly, and made sure I felt confident in my coverage before we finished. Thanks to his guidance, I have complete peace of mind knowing I'm fully protected.

I know I'm a little biased because he's my dad, but I truly wouldn't trust anyone else with my insurance. If you're looking for someone who is knowledgeable, caring, and genuinely committed to finding the right coverage for you, I can't recommend Kelly Oates at State Farm Insurance highly enough!"

"I worked with david brown from carrie’s office, he was very friendly and super helpful. He suggested best coverages and provided best price for me."

"Leah gave great costumer service today. This branch State Farm at Bee Cave Tx has been easy to work with."

"David Brown from this agency reached out to me to discuss my insurance options. He was a pleasure to meet and work with. He was friendly, knowledgeable, courteous and proactively consistent. Fantastic customer interaction and service. I highly recommend David Brown with Carrie Welch State Farm Insurance."

"Leah was very helpful. Much appreciated!"

"William did an excellent job finding me what I needed and getting me set up. Very fast, professional and pleasant to work with."

"After moving across the county, Kelly helped us get car insurance fast that perfectly fit our needs."

"Leah was great! She was very personable & helpful. Couldn’t have been any better"

"Update 6/5/26 - I continued to be blown away with the customer service at Carrie Welch State Farm. Every time I text, call or email her office the staff is super helpful and takes care of my needs. The latest was some questions about theft on one of our vehicles and some billing questions I had on our auto policy. Leah McMahon bent over backwards to look into it for me and then explain exactly what things meant in a way so I could understand it all while having a great attitude. Thanks Carrie Welch State Farm.

I switched our Auto, Home and one of my college kids rental home policies from Travelers to State Farm and can’t say enough about what a great job David Brown did. He was so patient with me in running things several ways, always got back to me when he said he would and has a great attitude. I highly recommend checking with them if you need to look for new policies. I even emailed a question on the weekend because I was afraid I’d forget by Monday and Carrie Welch got back to me on the weekend.

My oldest needed a new auto policy also shortly after I switched ours to State Farm and in less than a day David got him set up as well. Again efficiently and with a great attitude.
Highly recommend this office

Jan 2025 experience. Again a great experience. My youngest who is a sophomore in college was in an accident heading back to school from Christmas break. We called David to ask him how to proceed. The first thing he asked my daughter was are you ok and really meant it. This made an impression on her and she said as much after we got off the phone with him. Later in the process she couldn’t get through to the main State Farm number when she was at the rental car place and called David and he immediately took care of what she needed for them to finish up the rental. The customer service at the State Farm office is incredible. My contact is always David first but I’ve also had experiences with other employees there and they also have been awesome."

"Carrie and her team are wonderful- Highly Recommend!

They are dedicated to their clients, and curate a very welcoming environment!"

"New AI algorithm State Farm is using sucks. I have been a loyal customer for over 30 years and was informed my policy was not going to be renewed 😡 Silver lining Allstate provided more coverage at a lesser rate ☺️"

"I had to add a vehicle and delete another vehicle to our policy. I spoke with Leah, and not only did she make sure the add/drop was painless, but we ended up talking about the car I bought and a car she was looking at. Great conversation, and I appreciated all the time she spent with me."

"Super fast at answering my questions."

"Great experience working with William! Timely and clear communication. Really helped me think through my needs."

"David was very helpful. He reached and answered my questions on the policy. He made it a breeze."