State Farm® Insurance Agent Carrie Welch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward Collar
March 5, 2026
"William is very friendly and was extremely helpful guiding me through changing my auto and home policies to State Farm"
Kendall DeLisle
March 3, 2026
"I would definitely recommend this office. Katie was beyond helpful and very patient with all of the questions I had to fully understand the policy. She went over the everything in detail and helped me compare the options to other offers I had received. I feel very confident that I can call with any concerns or issues and it will be addressed immediately. I am so happy with my choice!"
"Thank you so much for your wonderful review! We're thrilled to hear that Katie provided you with such helpful and patient service, and that she took the time to thoroughly explain your options. It's great to know you feel confident reaching out with any questions or concerns—that’s exactly the kind of experience we strive to provide. We truly appreciate your recommendation and are so happy you’re satisfied with your choice!"
Sydney Falk
February 23, 2026
"Kelly Oates assisted me on several tasks over the last couple days - obtaining an umbrella insurance policy for me and arranging for a premium quote for home insurance. He has assisted me previously with making renewal payments for my car insurance policy. He has always been helpful and prompt. Go-to guy."
"Thank you for your kind words! We're glad to hear that Kelly has consistently provided you with helpful and prompt service across multiple tasks. It's great to know he’s become your go-to person for your insurance needs. We appreciate your continued trust and look forward to assisting you in the future!"
Tim Phillips
February 21, 2026
"We’ve been clients of Carrie Welch State Farm Insurance for many years & I recently called to inquire about a Personal Article Policy and had the pleasure of speaking to Denise. I knew very little about this type of policy and she was very knowledgeable, professional, and friendly. She provided me with the information I needed to make a decision based on my needs!"
"Thank you for your continued trust in Carrie Welch State Farm Insurance! We're so glad to hear that Denise was able to provide you with knowledgeable and friendly service regarding your Personal Article Policy. It's our goal to help you make informed decisions that best suit your needs. Please feel free to reach out anytime—we’re here to help!"
Harles Roesslein
February 21, 2026
"Great meeting with Jody. We reviewed all my policies and she offered some good suggestions. Very knowledgeable and professional."
"Thank you so much for your kind words! We're glad to hear that your meeting with Jodie was productive and that you found her suggestions helpful. We pride ourselves on providing knowledgeable and professional service, and your feedback means a lot to us. If you have any more questions or need further assistance, please don’t hesitate to reach out"
Deby Childress
February 21, 2026
"We went in for a review of our policies. Jodie went over everything with us and was very helpful with all our questions. Jodie is great!!"
"Thank you so much for your kind words! We're thrilled to hear that Jodie provided such helpful and thorough service during your policy review. We’ll be sure to pass along your compliments to her. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
Connie Burchfield
February 19, 2026
"David was very helpful with quotes and setting up our insurance. He went step by step to explain the coverage, answered questions and gave good advice. The staff was very welcoming.Insurance can be very confusing. Truly think that this group will be there to help clarify."
"Thank you so much for your kind words! We're thrilled to hear that David and our team were able to guide you through the insurance process and make things clearer for you. We understand insurance can be confusing, and we're committed to providing helpful advice and support every step of the way. Your trust means a lot to us, and we look forward to continuing to assist you whenever you need. Thanks again for choosing us!"
Mason Tabb
February 19, 2026
"Had a great experience setting up my service. David Brown, my representative was extremely helpful, and patient with all of my questions. He really went the extra mile to make sure I had everything I needed. Super happy I went with Carrie's branch!"
"Thank you for sharing your positive experience! We're delighted to hear that David provided helpful and patient service, going the extra mile to ensure you had everything you needed. We're proud to have him on Carrie’s team and thrilled that you chose our office. If you ever need anything else, don’t hesitate to reach out!"
Daniella Pena
February 17, 2026
"Kelly is great! He patiently walked me through the scary but exciting transition of switching home & auto insurance policies. I'm looking forward to working with Texas State Farm! Thank you! Thank you!! 😊"
"Thank you so much for your kind words! We're thrilled to hear that Kelly was able to guide you patiently through the transition of your home and auto insurance policies. We understand that switching can feel overwhelming, and we're glad Kelly made the process easier and exciting for you. We look forward to serving you as part of the Texas State Farm family. If you ever have any questions or need assistance, don’t hesitate to reach out!"
Lal Sood
February 16, 2026
"very professional encounter with this office , i have been with statefarm for over 45 years and several agents. I find this office is extra ordinary and helpful"
"Thank you so much for your kind words and for your loyalty to State Farm over the past 45 years! We're thrilled to hear that you find our office extraordinary and helpful. Providing professional and personalized service is our top priority, and your feedback truly means a lot to us. We look forward to continuing to assist you for many years to come!"
Lillian Kimmell
February 16, 2026
"Excellent customer service— special shout out to Jodie for her attention to detail, patience, and transparency with clients."
"Thank you for your wonderful feedback! We're delighted to hear about your excellent experience and truly appreciate your special shout out to Jodie. Her attention to detail, patience, and transparency are qualities we pride ourselves on. We'll be sure to share your kind words with her!"
Michael Rivard
February 14, 2026
"UNBELIEVABLE CUSTOMER SERVICE! I just made the move to austin from minnesota and the team here made it so easy. All I did was pick up the phone and I was taken care of then and there - like Ive been a customer for years. 100/10 recommend"
"Thank you so much for your amazing feedback! We’re thrilled to hear that your move to Austin went smoothly and that our team could make you feel right at home from the very first call. It means a lot to us to have earned your trust so quickly. Welcome to Austin, and please don’t hesitate to reach out if you need anything else. We truly appreciate your 100/10 recommendation!"
Tom Wattinger
February 13, 2026
"Super fantastic agent and all that are part of the team. Jodi has handled our insurance needs with the highest degree of professionalism, courtesy, and follow through for decades and we could not be happier with Jodie, and the rest of the team."
"Thank you so much for your kind words and continued trust over the years! We’re incredibly grateful to have Jodie on our team, and we’re glad to hear she has consistently provided you with professional, courteous, and attentive service. Your satisfaction means the world to us, and we look forward to continuing to support your insurance needs for many more years to come!"
Erica Hill
February 13, 2026
"Jodie has helped me for YEARS! I have come and gone from State Farm. But I always find myself coming back. She always helps me get the best coverage for the lowest rates."
"Thank you for your loyalty and kind words! We’re so glad to hear that Jodie has been a trusted resource for you over the years and that she consistently helps you find the best coverage at great rates. We truly appreciate you coming back to us, and we look forward to continuing to support your insurance needs for years to come!"
Eva Chrisan
February 6, 2026
"I am shopping around for home and auto policies. I called Carrie's office for quotes. I spoke with Denise and was so happy to know that great customer service still exists. It seems like every insurance company nowadays relies on submitting everything online. Denise helped me navigate through the process seamlessly. Thank you, Denise!"
"Thanks, Eva! I'm thrilled that Denise provided you with such a positive experience, making the process smooth and stress-free. We believe in offering personalized service and are here to help you navigate through questions or concerns. It means a lot that you appreciated the one-on-one attention. If you need anything else or have further questions, don’t hesitate to reach out. Thank you again! - Carrie"
Barbara Foster
February 6, 2026
"The agents were courteous and provided us with the needed information quickly and professionally."
"Thank you so much for your kind words! We're delighted to hear that our agents were courteous and provided you with the information you needed quickly and professionally. We appreciate your feedback and look forward to assisting you again in the future!"
James Biggs
February 5, 2026
"Kelly was super helpful and patient while we explored multiple auto insurance options to get the best plan."
"Thanks so much for your kind words! We appreciate your feedback and can’t wait to help you again in the future!"
Wen
February 2, 2026
"David is of great help during my property insurance shopping. He also tried various ways to beat other quotes as well. Highly recommended David!"
"Thank you so much for your kind words! I'm glad David could assist you in finding the best property insurance options and work hard to beat other quotes. Your recommendation means a lot to me. If you ever need help again, please don't hesitate to reach out!"
Jamie Rhodes
January 28, 2026
"Jodie is so wonderful, she has helped me and my family so much over the years. I know if I have any questions I can call and get a very clear answer in no time. I really appreciate their support. Thank you Carrie for having such a great team! I’ve been with them for 25 years I believe or very close to it, they’re practically family by now and I’m grateful for it."
"Thank you so much for your heartfelt review! We're truly honored to have had the opportunity to support you and your family over the years. Jodie and the entire team, including Carrie, are thrilled to know their efforts have made a positive impact. Your loyalty and kind words mean the world to us — being considered like family is the highest compliment we could receive. We look forward to continuing to assist you for many years to come!"
hassan rooholamini
January 23, 2026
"Dominique has been great in helping out with the several policies I have had with State Farm. I have found him to be pleasant, sincere and knowledgable. It has been a pleasure working with him. I consider him a great asset to the agency."
"Hi Hassan. We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Hope you visit us again soon!"
Kelley Stellar
January 22, 2026
"Kelly B. Oates is fantastic to work with. He is incredibly responsive, found us the best rates, and made the entire process easy. We have both our auto insurance and two homes insured with him. We were on a tight timeline for a home closing, and he provided a fast quote and binder without any stress. Super helpful, professional, and efficient. Highly recommend."
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kelly was able to provide you with excellent service, from finding the best rates to making the entire process smooth and stress-free. Meeting your tight timeline and securing coverage for both your auto and homes is exactly the kind of experience we strive to deliver. We truly appreciate your recommendation and look forward to continuing to support your insurance needs in the future!"
Nolan Rapp
January 21, 2026
"Love being a customer! Had an insurance review today and David was informative and made the whole process easy and well worth my time!"
"Thank you so much for your kind words! We're thrilled to hear that David made your insurance review easy and informative. We appreciate your loyalty and look forward to continuing to serve you!"
Alejandra Rios
January 9, 2026
"Outstanding Service – Highly Recommend David Brown! David Brown from Carrie Welch State Farm provided me with truly exceptional customer service. He took the time to carefully review my policy, explain my options clearly, and made sure I had the right coverage for my needs — without any pressure. Thanks to David’s expertise and attention to detail, he was able to save me a significant amount of money while still keeping me well protected. He was professional, knowledgeable, patient, and incredibly responsive throughout the entire process. It’s rare to find someone who genuinely cares about helping their clients the way David does. If you’re looking for an insurance agent who is honest, efficient, and goes above and beyond, I highly recommend David Brown at State Farm."
"Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that David was able to provide you with exceptional service and find the right coverage to meet your needs. At Carrie Welch State Farm, we strive to offer personalized, pressure-free guidance, and it’s wonderful to know that David’s expertise and dedication made such a positive impact. We truly appreciate your trust and look forward to continuing to serve you in the future!"
Madelaine Morris
January 8, 2026
"Kelly Oates did a fabulous job assisting us with our most recent insurance needs on a home rental property. He was professional, friendly, and personal. By the way, to his boss, for his most helpful expertise, he should get the day off early to go ride his motorcycle!"
"Thank you so much for your wonderful feedback! We’re delighted to hear that Kelly provided you with professional and personalized assistance for your home rental insurance needs. We’ll be sure to pass along your kind words (and the suggestion for some well-deserved motorcycle time!) to him. We truly appreciate your trust and look forward to serving you again in the future!"
Jeffrey Williams
December 12, 2025
"I switched StateFarm agents when my former representative didn’t return phone calls on an urgent matter. Jodie in Carrie Welch’s office took excellent care of me, what a relief!!!! She spent over an hour on the phone diving into all my policies making sure they were relevant to my current stage of life. Thank you doesn’t quite cover the extent in which she helped me."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."