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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Hunt

August 15, 2025

5  out of  5
rating by Michael Hunt
"I recently went in for a review of our coverages and met with Jodie. Review went well with suggestions from Jodie about changes to consider. She also checked to see if our coverages were included in our trust."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mariska Berkley

August 15, 2025

5  out of  5
rating by Mariska Berkley
"I have worked with Carrie Welch and her team in the past, and it was always a positive experience. Today, I decided to return back to her office and was helped by Kelly. He was very efficient, excellent communicator, gave me the exact coverage that another agent could not get for me at a very competitive rate, and it was done within one business day. He even rushed to our home during his lunch break to take the required pictures for the underwriter. In coming back to this agency, it has made me realize how much better this group is than others in the area."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Desiree Krummenacher

August 1, 2025

5  out of  5
rating by Desiree Krummenacher
"Kelly was super helpful – She was very responsive to a question I had and letting me know the details about a particular policy. She was also super quick to get the policy written for me right away. Appreciate the excellent service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelly was able to assist you promptly and provide the information you needed. We appreciate your recognition and look forward to helping you again in the future!"
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Rob deCardenas

July 30, 2025

5  out of  5
rating by Rob deCardenas
"It was a pleasure working with David Brown on all my insurance needs. He was very informative, prompt, and listened to my concerns. I would highly recommend him."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David provided you with informative and attentive service. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
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Ken Hosch

July 29, 2025

5  out of  5
rating by Ken Hosch
"Kelly was very responsive and quick and to help me out with updating my insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marylee Zurick

July 28, 2025

5  out of  5
rating by Marylee Zurick
"Jodie Anglin is a fantastic agent! She is quickly available and can handle all your policy needs from home and car to life insurance, umbrella and even golf cart insurance. Her years of experience and breath of knowledge will help you now matter what you need."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Jodie’s expertise and responsiveness made such a positive impact. She truly is dedicated to providing comprehensive support for all insurance needs. We appreciate your trust and look forward to continuing to serve you!"
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Shawn Hartsock

July 24, 2025

5  out of  5
rating by Shawn Hartsock
"I needed to move one of my cars State Farm policy to Texas, The team gave fast and competent service. A real seamless experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Savannah Shelton Bond

July 23, 2025

5  out of  5
rating by Savannah Shelton Bond
"David did a great job helping walk us through a good policy for us. Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David was able to help you find the right policy. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Austin Jarvis

July 16, 2025

5  out of  5
rating by Austin Jarvis
"Kelly was great, I needed to make a quick update to my auto policy for a new car and Kelly walked me through the information needed and helped me get everything in order within the hour. I appreciated him calling and emailing me updates and made the changes a breeze!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kelly was able to assist you quickly and efficiently with your auto policy update. Providing timely updates and making the process easy for you is exactly what we strive for. We appreciate your feedback and look forward to helping you again in the future!"
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Steve Gilbert

July 16, 2025

5  out of  5
rating by Steve Gilbert
"Always had a good experience with this team, particularly with David Brown. Very forthcoming and transparent - has gone above and beyond to provide me with resources and information."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had a great experience with our team, especially with David Brown. We pride ourselves on being transparent and going the extra mile to support our clients. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!"
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Lambe

July 10, 2025

5  out of  5
rating by Lambe
"I can’t say Thank You enough to Jodie Anglin, at the State Farm Office of Carrie Welch, for going above and beyond to provide incredible customer support, not just once, but three times in less then a month . In the span of three weeks, I needed a full window shield replacement, had a rental car claim, & updating my Home Owners Insurance. Jodie went out of her way to help, not only filing my claim on my behalf but then she spent a huge amount of time answering my questions and walking me through each step of the process!!! Thanxxx U Jodie , am a very , very Happy State Farm customer!!!!"
We responded:
"Thank you so much for sharing your experience, Lambe! I’m thrilled to hear that Denise went above and beyond to make sure the situation was handled, even with the challenges. Her dedication to making sure things were sorted out truly shines. And I’m equally glad Morgan made your car insurance update seamless and stress-free. Our team takes pride in providing fast, efficient, and outstanding service, and it means the world to know that we’ve met your expectations. Thank you for your kind words and support! – Carrie"
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Keri Lemmond, MD

July 10, 2025

5  out of  5
rating by Keri Lemmond, MD
"David B. provided excellent customer service regarding adjusting my current policies to best fit my family’s needs. He was very engaging, informative and efficient. I look forward to continuing my lifelong relationship with State Farm for many years to come. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David provided excellent service and helped tailor your policies to fit your family’s needs. Building lifelong relationships with our customers is very important to us, and we look forward to supporting you for many years to come. If you ever need anything, don’t hesitate to reach out!"
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Richard Hazeltine

July 9, 2025

5  out of  5
rating by Richard Hazeltine
"Dominique was a pleasure to deal with. I am grateful for his expert advice."
We responded:
"Thank you for your kind words! We're glad to hear that Dominique provided you with expert advice and made your experience a pleasure. We appreciate your trust and look forward to assisting you again in the future!"
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Varco Drive

July 9, 2025

5  out of  5
rating by Varco Drive
"Denise is very prompt in responding to my question on why my premium increased. She reached out to billing department to figure out the details and reached back to me to share the details. Appreciate prompt response. Carrie Welch team is always resolves the issues timely and they are very knowledgeable. Highly recommended Carrie Welch for your insurance needs."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Denise and the Carrie Welch team provided prompt, knowledgeable, and thorough support regarding your premium inquiry. Your recommendation means a lot to us, and we’re here to help with all your insurance needs anytime!"
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Tim Phillips

July 8, 2025

5  out of  5
rating by Tim Phillips
"We’ve been clients of Carrie Welch State Farm Insurance for many years & I recently called to inquire about a Personal Article Policy and had the pleasure of speaking to Denise. I knew very little about this type of policy and she was very knowledgeable, professional, and friendly. She provided me with the information I needed to make a decision based on my needs!"
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Al Gaston

July 3, 2025

5  out of  5
rating by Al Gaston
"I worked with David Brown for three different lines of personal coverage. David endured three days on me playing "20 questions" to get the coverages tailored to my needs. He was patient, responsive and courteous throughout, simply, David was a pro! He got the policies written quickly to my specs on a tight timeline. I highly recommend David Brown and the Carrie Welch Agency."
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Ashley Sain

June 30, 2025

5  out of  5
rating by Ashley Sain
"David has been such a pleasure to work with. He really made our transition to Austin so much easier by anticipating our needs and making the process as smooth and easy as possible."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David was able to make your transition to Austin smooth and easy. He truly cares about anticipating our clients' needs and providing the best experience possible. We appreciate your feedback and look forward to assisting you again in the future!"
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Amy Duncan

June 27, 2025

5  out of  5
rating by Amy Duncan
"After finding out that my homeowner's insurance was going to almost double this year with a different insurance company, I decided to shop around. Carrie Welch's team has been so friendly, quick to get me everything I needed as quickly as possible and with as little effort on my part! David was wonderful and responsive and helped me get everything all set. It was a great experience!"
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that Carrie Welch's team and David provided you with friendly, responsive service and made the process easy for you. Shopping around for insurance can be stressful, so we're glad we could help make it a great experience. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Robbi Price

June 27, 2025

5  out of  5
rating by Robbi Price
"Dominique is amazing! He is very knowledgeable and helped me get the most bang for my buck. He gave me great advice and was patient with my questions. All the stars!"
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Laura Dungan

June 26, 2025

5  out of  5
rating by Laura Dungan
"Thank you William for your care and expertise in insurance for our new car! We are so lucky to have such a professional agency assisting us!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that William provided you with excellent care and expertise for your new car insurance. It's our pleasure to assist you, and we're grateful to have you as part of our agency family! If you ever need anything else, don't hesitate to reach out."
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Tyler Foley

June 26, 2025

5  out of  5
rating by Tyler Foley
"Kelly was very professional, informative and helpful. He was able to assist us with finding the coverage that we need for our home and vehicles. Very streamlined and efficient making the process very simple. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelly provided you with professional and efficient service in finding the right coverage for your home and vehicles. Your satisfaction is our top priority, and we're glad we could make the process simple for you. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks again for your feedback!"
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Nicole Regan

June 25, 2025

5  out of  5
rating by Nicole Regan
"David B. was incredibly helpful during a very busy time for me! Communication was quick and easy!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that David was able to assist you during such a busy time. We pride ourselves on providing quick and effective communication, and it’s wonderful to know that it made a positive impact on your experience. If you need any more assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Pancho R

June 24, 2025

5  out of  5
rating by Pancho R
"My wife doesn't have a Google account so, I'm Posting for her. Wife: Rachael Jerve says: "Kelly B. Oates: was phenomenal to work with! I was getting price gouged by my soon to be ex-insurance company and Kelly was able to not only provide excellent and speedy service, but offer my husband and I the same plan for more than half the cost of what we are paying now! I appreciate him answering all of my questions and he was a pleasure to work with. We are thrilled to have found a new insurance company with an amazing agent!" Husband: (Me): Thanks Kelly 🤘, super appreciate you."
We responded:
"Hi Rachael and Pantaley, Thank you both so much for taking the time to share your experience! We're thrilled to hear that Kelly was able to assist you in finding a more affordable insurance plan and that you felt supported throughout the process. Providing excellent service and answering all your questions is what we strive for, and it’s wonderful to know we hit the mark! Welcome to your new insurance family! If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Jason Dale

June 20, 2025

5  out of  5
rating by Jason Dale
"Fantastic customer service. David Brown was extremely informative and made the quote process frictionless, not to mention I received better coverage for less money than I was paying with another carrier. Five stars for sure, thanks David!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bobby Gillis

June 18, 2025

5  out of  5
rating by Bobby Gillis
"Been a member for many years now and Jodie is always the best to work with! Very knowledgeable and friendly. Couldn't recommend this branch more"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"