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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Flood

June 11, 2025

5  out of  5
rating by Margaret Flood
"Carrie's office is my first call when I need insurance. Her staff go out of their way to help and make sure they are giving the correct information for questions. Kelly was great to work with for my most recent auto policy request."
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Troy Stephan

June 11, 2025

5  out of  5
rating by Troy Stephan
"David was amazing in addressing my specific needs. Will definitely be sending him additional business."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David was able to meet your specific needs and provide you with excellent service. We truly appreciate your support and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out"
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Sarah Wurtz

June 11, 2025

5  out of  5
rating by Sarah Wurtz
"Kelly was extremely helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bernie Ebert

June 6, 2025

5  out of  5
rating by Bernie Ebert
"Nancy and I met with Jodie for 45 minutes on June 5 for a review of our State Farm insurance policies. Jodie was well prepared and provided excellent details of our coverages and potential coverage change opportunities for our considerations. She was very thorough and effective in her communications and answered all of our questions. We are considering the potential changes."
We responded:
"Thank you for your kind words Bernie (and Nancy)! We’re glad to hear that Jodie provided you with thorough insights into your policies and potential changes. If you have any further questions or need assistance as you consider your options, feel free to reach out. We're here to help!"
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Carol Dancey

June 2, 2025

5  out of  5
rating by Carol Dancey
"Jodie was exactly what we were hoping to find in a insurance office. Friendly, patient, personable, clear in explanations. We are very excited and happy to have changed offices."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Grant Pallan

May 31, 2025

5  out of  5
rating by Grant Pallan
"Always great customer service from quotes to questions to advice they’re always friendly, responsive, and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marlene Ledbetter

May 30, 2025

5  out of  5
rating by Marlene Ledbetter
"Many thanks to Denise Rivera for assisting me this morning with my insurance issues. Denise was friendly, courteous and handled my questions and concerns thoroughly and professionally. Thanks Denise."
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ronald kreisel

May 30, 2025

5  out of  5
rating by ronald kreisel
"Carrie and team are very professional and responsive. Couldn't ask for better service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lee Fenner

May 27, 2025

5  out of  5
rating by Lee Fenner
"Such a great job love working with them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joanne Ehlinger

May 15, 2025

5  out of  5
rating by Joanne Ehlinger
"Excellent meeting with State Farm staff. They are superior and so helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our State Farm team. Our staff is dedicated to providing superior service, and your feedback motivates us to keep up the great work. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!"
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Ben Nemtin

April 25, 2025

5  out of  5
rating by Ben Nemtin
"David Brown is an absolute gem! From the moment I reached out, he was extremely helpful, guiding me through my options with clarity and patience. What truly impressed me was how fast and efficient the entire process was – no unnecessary delays, just prompt and effective service. He went above and beyond, highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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anthony caruso

April 23, 2025

5  out of  5
rating by anthony caruso
"the encounter was thorough yet efficient, options were presented but there was no pressure to purchase upgrades. I had a specific question which required some research and this was answered by the end of the business day. i have no hesitation recommending this office to anyone needing auto, home or umbrella insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pradeep Ittycheria

April 15, 2025

5  out of  5
rating by Pradeep Ittycheria
"Great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nellie Beker

April 5, 2025

5  out of  5
rating by Nellie Beker
"Kelly Oats was really great to work with. He saved us over $2K on house insurance. A month after we switched to State Farm, I also contacted him for a quote for our youngest daughter's house and car insurance. He worked with her budget, was very patient trying to get the best quote working around deductibles and coverage limits. He is easy to reach, responds to texts, emails, calls in a timely manner. We're very happy and will definitely recommend our other 2 kids and friends to get intouch with him for quotes."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kelly was able to save you money on your house insurance and provide exceptional service for your daughter's insurance needs. It's great to know that he was attentive to her budget and worked diligently to find the best coverage options. We truly appreciate your willingness to recommend us to your friends and family. If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to help!"
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Donald Crane

April 4, 2025

5  out of  5
rating by Donald Crane
"Jodie is very knowledgeable with years of experience. Answered all of my questions. I appreciate working with her and looking forward to further interactions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jodie was able to assist you and provide the information you needed. Her expertise and dedication to her clients truly make a difference. We look forward to continuing to work with you in the future! If you have any more questions or need assistance, feel free to reach out anytime."
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Courtney Brack

March 24, 2025

5  out of  5
rating by Courtney Brack
"David at State Farm has been an absolutely pleasure to work with from original quote to a policy check a year in to my membership with them. He’s very knowledgeable and attentive to our insurance needs. Go see them at Carrie Welch - they really care about their clients!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Olivia Nix

March 21, 2025

5  out of  5
rating by Olivia Nix
"I can’t say enough great things about David with Carrie Welch - State Farm Insurance. For over a year, he worked closely with me to help untangle some incredibly complicated insurance issues, and he did it with a level of professionalism, patience, and dedication that truly went above and beyond. David took the time to thoroughly research all possible solutions, often digging into details that most agents would have overlooked. He consistently followed up, kept me informed, and never let the process stall, even when things got frustrating or complex. Thanks to his persistence and expertise, we were not only able to resolve the issues completely, but he also helped me find better coverage with significant savings. I genuinely couldn’t be happier with the outcome or more impressed with his service. If you’re looking for someone who genuinely cares and will advocate for you every step of the way, David is your guy. Highly recommended!"
We responded:
"Thank you for sharing your wonderful experience with David at Carrie Welch - State Farm Insurance! It’s clear that his dedication and expertise made a significant difference in resolving your complicated insurance issues. Your feedback highlights the importance of having an agent who is thorough, communicative, and genuinely invested in their clients’ needs. It’s great to hear that you not only found a solution but also improved your coverage and saved money in the process. We appreciate your recommendation and are glad to know that David’s efforts have had such a positive impact on your insurance experience!"
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Lauren Shen

March 17, 2025

5  out of  5
rating by Lauren Shen
"Ms. Carrie Welch is very knowledgeable and always explains details of policies to me when I have questions. When it comes to comparison of coverage and premium between different companies, Carries took time to go into every detail to find out pros and cons. I believe that Carrie is a great agent and a very valuable asset for the company to have. I'm staying with Carrie's team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandy Arkle

March 17, 2025

5  out of  5
rating by Sandy Arkle
"David really helped me very quickly, looking forward to working with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jayden Hoppner

March 11, 2025

5  out of  5
rating by Jayden Hoppner
"Had a pleasure to talk to Kelly, really friendly and helpful, been keeping in contact with Misti! Very helpful and friendly as well"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience talking to Kelly. We pride ourselves on providing friendly and helpful service, and it's wonderful to know that we met your expectations. If you need anything else or have more questions, feel free to reach out. We look forward to serving you again!"
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Amanda Griffith

March 7, 2025

5  out of  5
rating by Amanda Griffith
"Kelly was very prompt getting us a homeowners quote for a recent home purchase. He has also been very responsive to any other questions we’ve had."
We responded:
"It sounds like you had a positive experience with Kelly regarding your homeowners insurance quote. Prompt and responsive service can make a big difference when navigating insurance options, especially after a recent home purchase. If you have any specific questions or need further assistance regarding homeowners insurance or related topics, feel free to ask!"
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Ali Broom

March 4, 2025

5  out of  5
rating by Ali Broom
"This was one of the easiest experiences I’ve ever had with insurance. Thank you Kelly for your help. It was such a relief to have you just get it done for us!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that your experience with us was easy and stress-free. Kelly will be thrilled to know he made such a positive impact. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help!"
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Spencer Hendel

March 3, 2025

5  out of  5
rating by Spencer Hendel
"I recently worked with David on switching to State Farm. David was absolutely amazing. Super helpful, friendly, and just an all around rockstar. My family and I were able to save a good amount of money by making the switch. Thank you, David. Happy to be apart of the State Farm family."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a great experience working with David. He truly goes above and beyond for our clients, and it's fantastic to know that you and your family were able to save money by switching to State Farm. Welcome to the State Farm family! If you ever need anything or have questions in the future, don't hesitate to reach out. We’re here to help!"
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Kel Becker

February 27, 2025

5  out of  5
rating by Kel Becker
"Jodie was very professional and thorough in going over the details of each of our policies. She pointed out some extras we might consider in the future. We are very satisfied that we made the right decision to move all of our policies to State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jodie provided you with exceptional service and helped you navigate your policies thoroughly. It's great to know that you're satisfied with your decision to move to State Farm. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to continuing to serve you!"
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Sara Feldstein

February 25, 2025

5  out of  5
rating by Sara Feldstein
"David was a pleasure to deal with. Friendly & professional. Thanks for getting us all set up!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David provided you with friendly and professional service. We're glad we could help get everything set up for you! If you have any more questions or need assistance in the future, please don't hesitate to reach out. "